Terms of Service

Effective Date: 11/24/2025

These Terms of Service ("Terms") govern your use of the services provided by Titan Pulse, LLC, an Illinois

limited liability company ("Titan Pulse," "we," "us," or "our"). By accessing or using our website at

titanpulse.io (the "Website") or any of our AI marketing services, you agree to these Terms.

If you do not agree, do not use our services.

1. Company Information

Company Name: Titan Pulse, LLC

State of Incorporation: Illinois

Website: titanpulse.io

Contact Email: info.titanpulse.io

Services: AI voice agents, AI chatbots, marketing automation, digital marketing services, and related

AI-powered systems for local businesses.

2. Definitions

For purposes of these Terms: - "Services" means all AI-driven voice agents, chatbots, marketing automation

tools, digital marketing services, software, consulting, and related support provided by Titan Pulse. -

"Client," "you," or "your" means the individual or business using Titan Pulse services. - "AI Systems"

means machine learning models, voice agents, chatbots, algorithms, training workflows, and underlying

software used to deliver the Services. - "Training Data" means text, audio, customer information, business

details, scripts, and other content provided by Client for customizing the AI Systems. - "Third-Party

Integrations" means tools, software, or platforms not owned by Titan Pulse but integrated with the

Services (e.g., GoHighLevel, CRMs, phone systems). - "Subscription Fees" means recurring monthly

payments for continued access to the Services.

3. Scope of Services

Titan Pulse provides AI-powered automation and marketing tools, including but not limited to: - AI voice

agents for inbound or outbound communication - AI chatbots for websites and messaging platforms -

Automated marketing workflows - Consulting and implementation services - Integrations with third-party

systems such as GoHighLevel

Services may evolve over time. Titan Pulse reserves the right to add, modify, or discontinue features.

4. AI-Specific Service Limitations

While our AI Systems are designed to be accurate and reliable, the following limitations apply: - AI outputs

may contain inaccuracies, errors, or unintended responses. - AI Systems require adequate training data for

optimal performance. - AI Systems may not be suitable for regulated industries without proper Client

oversight. - Titan Pulse cannot guarantee human-level accuracy, compliance, or judgment. - You are

responsible for reviewing AI outputs and ensuring they meet your business needs.

5. Client Responsibilities

You agree to: 1. Provide accurate and lawful Training Data for use in AI Systems. 2. Obtain all necessary

permissions and rights to share customer data or business data with Titan Pulse. 3. Not use AI Systems for

unlawful, harmful, unethical, or deceptive activities. 4. Review outputs and monitor content generated by AI

Systems. 5. Maintain compliance with all applicable laws, including marketing and communication

regulations.

You retain ownership of all Training Data you provide.

6. Payment Terms

6.1 Subscription Fees

Services are billed on a monthly recurring basis.

Fees are due upfront and automatically billed unless canceled.

6.2 Setup Fees

Some Services require a one-time setup fee, due before onboarding begins.

6.3 Late or Failed Payments

If a payment fails or is overdue, we may suspend or terminate services.

7. Refund Policy

Setup fees are non-refundable.

Monthly subscription fees are non-refundable once the billing period begins.

Refunds are only issued if required by applicable law.

8. Intellectual Property

8.1 Titan Pulse IP

Titan Pulse owns all rights to: - AI Systems, algorithms, models, software, scripts, and tools - Branding,

trademarks, and Website content

Nothing in these Terms transfers ownership to the Client.

8.2 Client IP

You own your Training Data and all content provided to us. You grant Titan Pulse a non‑exclusive,

royalty‑free license to use Training Data solely for delivering the Services.

8.3 Improvements to AI Systems

Titan Pulse may use anonymized, aggregated data to improve its AI Systems. Client data will not be publicly

disclosed.

9. Data Privacy & Security

Titan Pulse takes commercially reasonable measures to secure systems and data.

However, no system is 100% secure, and we cannot guarantee protection from all cyber risks.

Clients are responsible for ensuring the lawful use of customer data submitted to the Services.

Titan Pulse does not sell or share Client data with third parties except as needed to deliver the

Services.

A separate Privacy Policy may apply.

10. Third-Party Integrations

Our Services may connect with platforms such as GoHighLevel, CRMs, phone systems, analytics tools, and

messaging platforms.

You agree that: - Use of third-party tools is governed by their own terms. - Titan Pulse is not responsible for

outages, changes, or limitations imposed by third-party platforms. - Some service functionality may depend

on the performance of third-party providers.

11. Service Levels & Uptime

Titan Pulse aims to maintain high availability; however: - No guaranteed uptime is offered unless a separate

SLA is signed. - Scheduled or emergency maintenance may cause temporary downtime. - AI features

dependent on third-party APIs may experience interruptions.

12. Restaurant Industry Compliance & Additional Regulations

Titan Pulse provides AI services tailored for restaurants, including customer inquiries, reservations, ordering

assistance, marketing campaigns, and loyalty engagement. Because restaurants are subject to unique

operational, data, and communication standards, the following additional provisions apply:

12.1 Food & Restaurant Industry Disclaimers

Titan Pulse’s AI Systems may assist with tasks such as providing menu information, answering customer

questions, or guiding customers through reservations or orders. However: - AI Systems must not provide

medical, allergen, or dietary safety advice beyond what you explicitly supply. - Clients must ensure all menu,

allergen, ingredient, and nutritional information given to Titan Pulse is accurate and up to date. - Titan

Pulse is not responsible for harm resulting from inaccurate or outdated menu or allergen data provided by

the Client.

12.2 Reservation, Ordering, and Customer Interaction Compliance

Clients are responsible for ensuring all AI-assisted communications comply with: - Local and state

restaurant communication rules - Order accuracy standards - Reservation and waitlist management

regulations - Customer complaint-handling requirements mandated by local authorities

12.3 Payment and PCI Compliance (If Integrated)

If Clients use AI Systems that touch any part of a payment workflow: - Titan Pulse does not process or store

credit card details. - Any payment-related actions must use PCI-compliant third-party systems. - Client is

responsible for ensuring its connected POS or ordering systems meet PCI DSS requirements.

12.4 Health, Safety, and Operational Regulations

Restaurant operations are governed by health and safety rules, including: - Local health department

regulations - FDA Food Code (where applicable) - State restaurant licensing laws

Titan Pulse does not provide legal compliance advice. The Client must ensure all AI-generated

communication adheres to local restaurant operating standards.

12.5 Compliance with Communication Regulations

Clients are responsible for ensuring compliance with: - Telephone Consumer Protection Act (TCPA) - CANSPAM

Act - Local, state, and federal telemarketing laws - SMS/MMS regulations - Recording consent laws (if

applicable)

AI agents must not be used for unlawful or non-compliant communications. Titan Pulse is not liable for

Client misuse. Clients are responsible for ensuring compliance with: - Telephone Consumer Protection Act

(TCPA) - CAN-SPAM Act - Local, state, and federal telemarketing laws - SMS/MMS regulations - Recording

consent laws (if applicable)

AI agents must not be used for unlawful or non-compliant communications. Titan Pulse is not liable for

Client misuse.

13. Limitation of Liability

To the fullest extent permitted by law: - Titan Pulse is not liable for indirect, incidental, special, or

consequential damages. - Our total liability for any claim is limited to the amount paid by the Client in the

previous 90 days. - Titan Pulse is not responsible for: - AI‑generated errors - Loss of data - Third-party

service failures - Client misuse of AI Systems

Some jurisdictions may not allow certain limitations, so they may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Titan Pulse from any claims, damages, or losses arising out of: -

Your use or misuse of the Services - Violation of these Terms - Violation of communication or marketing

laws - Use of Training Data or content provided by you

15. Termination

15.1 By Client

Clients may terminate anytime by providing written notice and canceling billing. No refunds for unused

time.

15.2 By Titan Pulse

We may terminate or suspend Services if: - Payments are overdue - Client violates these Terms - Client

engages in unlawful or abusive behavior

15.3 Effect of Termination

Access to Services will end immediately.

Client must download any necessary data before termination.

Titan Pulse has no obligation to store data after termination.

16. Dispute Resolution & Arbitration

Any dispute related to these Terms will be resolved through binding arbitration administered in Illinois.

16.1 No Class Actions

Disputes must be brought individually.

16.2 Exceptions

Either party may seek: - Temporary or preliminary injunctive relief - Claims within small claims court

jurisdiction

17. Changes to Terms

Titan Pulse may update these Terms at any time. Continued use of the Services after changes means you

accept the new Terms.

18. Contact Information

For questions about these Terms: Titan Pulse, LLC

Email: [email protected]

Website: titanpulse.io

By using Titan Pulse services, you acknowledge that you have read, understood, and agreed to these Terms

of Service.

SMS Terms and Conditions:

By providing your phone number and opting in to Titan Pulse's SMS service, you agree to receive recurring automated marketing and transactional messages. Users must be +18 years of age to register. Message frequency varies (typically 2-4 messages per month). Message and data rates may apply.

To opt-in, text START to [phone number] or complete our online consent form.

To opt-out, text STOP to any message.

For help, text HELP or contact [email protected]
Carriers are not liable for delayed or undelivered messages.

Please see Privacy Policy for more information:
https://titanpulse.io/privacy-policy